EU Datacenter Network Upgrade from 2025-11-13 11:00 MST to 2025-11-13 11:23 MST

Scheduled maintenance Portal (EU) API Mobile App Web
2025-11-13 11:00 MST · 23 minutes

Updates

Resolved

Update Summary

We are pleased to confirm that the scheduled replacement of the redundant network switch in our European Union (EU) datacenter has been successfully completed.

Service Impact

The upgrade was performed without incident, and NO service disruption or customer impact was observed during the maintenance window.

The successful replacement of this component ensures the continued high availability and stability of our network infrastructure.

Thank you for your understanding.

November 13, 2025 · 11:21 MST
Started

This maintenance is now starting as planned.

November 13, 2025 · 11:00 MST
Essential

Overview

Our network operations team will be performing a scheduled upgrade and replacement of a redundant network switch within our European Union (EU) datacenter infrastructure today at 18:00 UTC. The maintenance will last approximately 60 minutes.

Why is this happening?

This essential maintenance is part of our ongoing commitment to enhance the performance, stability, and security of our services. Replacing this component ensures that we maintain the highest standards of reliability.

Customer Impact

We anticipate NO service disruption during this maintenance window.
The switch being replaced is a fully redundant component. Our infrastructure is configured for high availability and will automatically utilize the remaining active network paths during this procedure, ensuring continuous service and network availability throughout the 60-minute duration.

Action Required

No action is required on your part.

We appreciate your understanding as we work to improve our infrastructure. If you have any questions or concerns regarding this scheduled maintenance, please contact our support team.

November 13, 2025 · 00:00 MST

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